Ophthalmic Diagnostic Products

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Kowa Service

Kowa Service At Kowa, we understand that the success of your business relies on the finest products and services from your suppliers. This is why your Kowa specialists are dedicated to providing you, with the very best levels of customer service and ensuring optimal performance and longevity for your Kowa instrument.

This dedication to your business success is reflected in Kowa’s highly trained experts, superior ophthalmic instruments, efficient replacement parts and support services.

 

Warranty

All of Kowa Optimed’s instruments have been designed to handle the daily practices within your Ophthalmic environment and for peace of mind come with a manufacturers warranty. Please contact your local Kowa specialist for further details regarding the Kowa warranty.

Installation & training

Your new Kowa Optimed instrument will be installed and connected (PC, Printer, and/or other instruments) by your Kowa service engineer*. They will then demonstrate to your user how to operate your instrument and get the most from it.

*If the system is networked, Kowa Optimed is responsible only for the set-up and installation of equipment purchased from Kowa Optimed Europe Ltd.

Should you require additional training for further members of your team, this can be arranged, please contact your Kowa specialist.